MOA Card Dashboard User Guide
MOA Card Dashboard User Guide
MOA Card Dashboard User Guide
Log In
Log in to the user dashboard using email verification. You don't need to remember your password.
Log In
Log in to the user dashboard using email verification. You don't need to remember your password.
Log In
Log in to the user dashboard using email verification. You don't need to remember your password.
Move to Login
Go to the dashboard on the MOA Card website
Please go to the dashboard by clicking the [DASHBOARD] button in the top menu of the MOA Card website or by entering the URL in the address bar.
Move to Login
Go to the dashboard on the MOA Card website
Please go to the dashboard by clicking the [DASHBOARD] button in the top menu of the MOA Card website or by entering the URL in the address bar.
Dashboard URL : https://dashboard.moacard.io
Move to Login
Go to the dashboard on the MOA Card website
Please go to the dashboard by clicking the [DASHBOARD] button in the top menu of the MOA Card website or by entering the URL in the address bar.
Dashboard URL : https://dashboard.moacard.io
Step 1.
Enter your email address
You need an email address to log in to the dashboard. On the login screen, please enter your email address in the [Email] field.
Your email address is used as your login ID. If you lose it, even our staff will not be able to help you retrieve it, so please be careful not to forget it.
Step 1.
Enter your email address
You need an email address to log in to the dashboard. On the login screen, please enter your email address in the [Email] field.
Your email address is used as your login ID. If you lose it, even our staff will not be able to help you retrieve it, so please be careful not to forget it.
Step 1.
Enter your email address
You need an email address to log in to the dashboard. On the login screen, please enter your email address in the [Email] field.
Your email address is used as your login ID. If you lose it, even our staff will not be able to help you retrieve it, so please be careful not to forget it.
Step 2.
Click the [Send Code] button
The MOA Card dashboard does not store or manage your password. Please enter your email address and click the [Send Code] button.
We will send an email containing a verification code to the email address you provided.
Step 2.
Click the [Send Code] button
The MOA Card dashboard does not store or manage your password. Please enter your email address and click the [Send Code] button.
We will send an email containing a verification code to the email address you provided.
Step 2.
Click the [Send Code] button
The MOA Card dashboard does not store or manage your password. Please enter your email address and click the [Send Code] button.
We will send an email containing a verification code to the email address you provided.
Step 3.
Check your email
Please check the inbox of the email address you entered. Select the email you received from MOA and find the 6-digit verification code included in the message. The verification code is valid for 10 minutes; if that time passes, it will expire and you will need to request a new one.
Since you can only log in to the MOA Card dashboard using the verification code sent via email, please take special care to ensure that your email address is not disclosed to others.
Step 3.
Check your email
Please check the inbox of the email address you entered. Select the email you received from MOA and find the 6-digit verification code included in the message. The verification code is valid for 10 minutes; if that time passes, it will expire and you will need to request a new one.
Since you can only log in to the MOA Card dashboard using the verification code sent via email, please take special care to ensure that your email address is not disclosed to others.
Step 3.
Check your email
Please check the inbox of the email address you entered. Select the email you received from MOA and find the 6-digit verification code included in the message. The verification code is valid for 10 minutes; if that time passes, it will expire and you will need to request a new one.
Since you can only log in to the MOA Card dashboard using the verification code sent via email, please take special care to ensure that your email address is not disclosed to others.
Step 4.
Enter the verification code
Please copy the 6-digit verification code you received via email and paste it into the [Verification Code] field, or enter it manually.
Step 4.
Enter the verification code
Please copy the 6-digit verification code you received via email and paste it into the [Verification Code] field, or enter it manually.
Step 4.
Enter the verification code
Please copy the 6-digit verification code you received via email and paste it into the [Verification Code] field, or enter it manually.
Step 5.
Click the [Verify] button
After entering the verification code, please click the [Verify] button. Once email verification is complete, you will be logged in and redirected to the dashboard. If the email address is not already registered, an account will be automatically created and you will be logged in.
Step 5.
Click the [Verify] button
After entering the verification code, please click the [Verify] button. Once email verification is complete, you will be logged in and redirected to the dashboard. If the email address is not already registered, an account will be automatically created and you will be logged in.
Step 5.
Click the [Verify] button
After entering the verification code, please click the [Verify] button. Once email verification is complete, you will be logged in and redirected to the dashboard. If the email address is not already registered, an account will be automatically created and you will be logged in.
Dashboard
On the dashboard, you can quickly view your current card holdings, card and wallet balances, and recent card transaction history.
Dashboard
On the dashboard, you can quickly view your current card holdings, card and wallet balances, and recent card transaction history.
Dashboard
On the dashboard, you can quickly view your current card holdings, card and wallet balances, and recent card transaction history.
Move to Dashboard
Go to the dashboard on the MOA Card website
Please go to the dashboard by clicking the [DASHBOARD] button in the top menu of the MOA Card website or by entering the URL in the address bar. If you are not logged in, please log in via email verification.
Move to Dashboard
Go to the dashboard on the MOA Card website
Please go to the dashboard by clicking the [DASHBOARD] button in the top menu of the MOA Card website or by entering the URL in the address bar. If you are not logged in, please log in via email verification.
Dashboard URL : https://dashboard.moacard.io/dashboard
Move to Dashboard
Go to the dashboard on the MOA Card website
Please go to the dashboard by clicking the [DASHBOARD] button in the top menu of the MOA Card website or by entering the URL in the address bar. If you are not logged in, please log in via email verification.
Dashboard URL : https://dashboard.moacard.io/dashboard
Card balance
Check your card balance
“Card Balance” displays the total balance of all your cards. Click the [Top-up] button to go directly to the card top-up screen.
Card balance
Check your card balance
“Card Balance” displays the total balance of all your cards. Click the [Top-up] button to go directly to the card top-up screen.
Card balance
Check your card balance
“Card Balance” displays the total balance of all your cards. Click the [Top-up] button to go directly to the card top-up screen.
Active cards
Check your active cards
The total number of all physical and virtual cards registered to your account and currently active is displayed.
Cards that have been frozen, expired, or deleted are excluded from the card count.
Active cards
Check your active cards
The total number of all physical and virtual cards registered to your account and currently active is displayed.
Cards that have been frozen, expired, or deleted are excluded from the card count.
Active cards
Check your active cards
The total number of all physical and virtual cards registered to your account and currently active is displayed.
Cards that have been frozen, expired, or deleted are excluded from the card count.
KYC status
Check your KYC (Know Your Customer) status
You can view the status of your KYC application and the results of the review.
KYC status
Check your KYC (Know Your Customer) status
You can view the status of your KYC application and the results of the review.
Not Submitted : KYC registration has not yet been completed. Please click the [Complete KYC] button to complete KYC.
Verified : KYC verification has been approved, and the card is ready for use.
KYC status
Check your KYC (Know Your Customer) status
You can view the status of your KYC application and the results of the review.
Not Submitted : KYC registration has not yet been completed. Please click the [Complete KYC] button to complete KYC.
Verified : KYC verification has been approved, and the card is ready for use.
Wallet balance
Check your wallet balance
You can check the balances of your digital assets in your wallets for each chain. Digital assets are displayed as USD equivalents based on the current market price, so the USD equivalent may vary depending on whether the market price of the tokens you hold rises or falls.
Wallet balance
Check your wallet balance
You can check the balances of your digital assets in your wallets for each chain. Digital assets are displayed as USD equivalents based on the current market price, so the USD equivalent may vary depending on whether the market price of the tokens you hold rises or falls.
Wallet balance
Check your wallet balance
You can check the balances of your digital assets in your wallets for each chain. Digital assets are displayed as USD equivalents based on the current market price, so the USD equivalent may vary depending on whether the market price of the tokens you hold rises or falls.
Quick actions
Go directly to Cards, Top-Up, and Wallet
Quick actions
Go directly to Cards, Top-Up, and Wallet
Card : You can go directly to the screen where you manage your cards.
Top-up : You can go directly to the card top-up screen.
Wallet : You can go directly to your digital asset wallet.
Quick actions
Go directly to Cards, Top-Up, and Wallet
Card : You can go directly to the screen where you manage your cards.
Top-up : You can go directly to the card top-up screen.
Wallet : You can go directly to your digital asset wallet.
Recent activities
Check your recent activity
You can view the recent activity history for your card. Your card usage, top-ups, and management history will be displayed.
Recent activities
Check your recent activity
You can view the recent activity history for your card. Your card usage, top-ups, and management history will be displayed.
Recent activities
Check your recent activity
You can view the recent activity history for your card. Your card usage, top-ups, and management history will be displayed.
Wallet
You can manage your assets in the multi-chain Web3 wallet provided upon registration and top up your card directly from the wallet. Managing the digital assets held in your wallet is much more convenient using the MOA Protocol app.
Wallet
You can manage your assets in the multi-chain Web3 wallet provided upon registration and top up your card directly from the wallet. Managing the digital assets held in your wallet is much more convenient using the MOA Protocol app.
Wallet
You can manage your assets in the multi-chain Web3 wallet provided upon registration and top up your card directly from the wallet. Managing the digital assets held in your wallet is much more convenient using the MOA Protocol app.
Move to wallet
Select “Wallet” from the menu
Please select “Wallet” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the top-left corner and select “Wallet” from the list of options that appears. You will be taken to your wallet screen. On the wallet screen, you can view the wallet and asset holdings for the chain used to recharge your MOA Card among the multi-chain wallets linked to your MOA Card.
All MOA Protocol services provide features such as login, wallet creation, and wallet management through Dynamic Wallet, an integrated Web3 wallet and authentication infrastructure platform.
Move to wallet
Select “Wallet” from the menu
Please select “Wallet” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the top-left corner and select “Wallet” from the list of options that appears. You will be taken to your wallet screen. On the wallet screen, you can view the wallet and asset holdings for the chain used to recharge your MOA Card among the multi-chain wallets linked to your MOA Card.
All MOA Protocol services provide features such as login, wallet creation, and wallet management through Dynamic Wallet, an integrated Web3 wallet and authentication infrastructure platform.
Move to wallet
Select “Wallet” from the menu
Please select “Wallet” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the top-left corner and select “Wallet” from the list of options that appears. You will be taken to your wallet screen. On the wallet screen, you can view the wallet and asset holdings for the chain used to recharge your MOA Card among the multi-chain wallets linked to your MOA Card.
All MOA Protocol services provide features such as login, wallet creation, and wallet management through Dynamic Wallet, an integrated Web3 wallet and authentication infrastructure platform.
Wallet balance
Check your wallet assets and addresses
At the top of the Wallet screen, you'll see the balance and wallet address for your Jane Star wallet. The Dashboard displays only EVM-compatible and Tron chain wallets used for card top-ups. ETH, BSC, and ARB chains are consolidated and displayed as EVM, and their wallet addresses are the same.
Wallet balance
Check your wallet assets and addresses
At the top of the Wallet screen, you'll see the balance and wallet address for your Jane Star wallet. The Dashboard displays only EVM-compatible and Tron chain wallets used for card top-ups. ETH, BSC, and ARB chains are consolidated and displayed as EVM, and their wallet addresses are the same.
You can view the total USD value of the assets in all your wallets.
You can view the wallet addresses and the USD value of the assets for each chain.
You can copy a wallet address by clicking the [Copy] icon button located to the right of each chain.
The dashboard displays only the wallets and assets on the chains used for card top-ups.
You can view wallets and assets on additional chains in the [Assets] menu of the Moa Protocol app.
Wallet balance
Check your wallet assets and addresses
At the top of the Wallet screen, you'll see the balance and wallet address for your Jane Star wallet. The Dashboard displays only EVM-compatible and Tron chain wallets used for card top-ups. ETH, BSC, and ARB chains are consolidated and displayed as EVM, and their wallet addresses are the same.
You can view the total USD value of the assets in all your wallets.
You can view the wallet addresses and the USD value of the assets for each chain.
You can copy a wallet address by clicking the [Copy] icon button located to the right of each chain.
The dashboard displays only the wallets and assets on the chains used for card top-ups.
You can view wallets and assets on additional chains in the [Assets] menu of the Moa Protocol app.
Recieve crypto
Verify your wallet address and receive your assets
In the “Receive Crypto” section, you can view and copy wallet addresses for each blockchain
Recieve crypto
Verify your wallet address and receive your assets
In the “Receive Crypto” section, you can view and copy wallet addresses for each blockchain
Click the [Copy Address] button below the wallet address to copy it and paste it where needed.
Alternatively, click the [Show QR] button to display the wallet address QR code, which you can scan to receive assets in your wallet.
When receiving assets into your wallet from an external source, please be sure to verify that the network, wallet address, and token type you selected match.
Recieve crypto
Verify your wallet address and receive your assets
In the “Receive Crypto” section, you can view and copy wallet addresses for each blockchain
Click the [Copy Address] button below the wallet address to copy it and paste it where needed.
Alternatively, click the [Show QR] button to display the wallet address QR code, which you can scan to receive assets in your wallet.
When receiving assets into your wallet from an external source, please be sure to verify that the network, wallet address, and token type you selected match.
Wallet balance
Check your assets
In the “Total Balance” section, you can view the USD equivalent of your wallet's assets and the number of tokens you hold.
Wallet balance
Check your assets
In the “Total Balance” section, you can view the USD equivalent of your wallet's assets and the number of tokens you hold.
Click the eye-shaped icon button to hide the total amount of your assets, as shown by ***.
Click the [Refresh] button to reload the USD equivalent of your assets.
On the card website, you can scroll (swipe) left and right to view all network wallets available for card top-ups.
You can view assets in Ethereum (ERC-20), BSC (BEP-20), Arbitrum (Arbitrum One), and Tron (TRC-20) network wallets, as well as check the amounts of USDT and USDC required to top up your card, along with the holdings of native tokens for each network.
Wallet balance
Check your assets
In the “Total Balance” section, you can view the USD equivalent of your wallet's assets and the number of tokens you hold.
Click the eye-shaped icon button to hide the total amount of your assets, as shown by ***.
Click the [Refresh] button to reload the USD equivalent of your assets.
On the card website, you can scroll (swipe) left and right to view all network wallets available for card top-ups.
You can view assets in Ethereum (ERC-20), BSC (BEP-20), Arbitrum (Arbitrum One), and Tron (TRC-20) network wallets, as well as check the amounts of USDT and USDC required to top up your card, along with the holdings of native tokens for each network.
Assets
View asset details
In the “Assets” section, you can view the quantity and market prices of the assets you hold.
Assets
View asset details
In the “Assets” section, you can view the quantity and market prices of the assets you hold.
Please select either the EVM or TRON chain. EVM-based wallets support the Ethereum, BSC, and Arbitrum networks and use the same wallet address format, which begins with “0x.”
You can view the asset table for the chain selected in Step 1. It provides information on the current quantity of assets per network, the price per unit (in USD), and the USD value of your holdings.
Click the [Refresh] button to reload the asset information in your wallet.
On the MOA Card website, you can only view the assets in your wallet. To transfer assets from your wallet to an external address, please use the MOA Protocol app.
Assets
View asset details
In the “Assets” section, you can view the quantity and market prices of the assets you hold.
Please select either the EVM or TRON chain. EVM-based wallets support the Ethereum, BSC, and Arbitrum networks and use the same wallet address format, which begins with “0x.”
You can view the asset table for the chain selected in Step 1. It provides information on the current quantity of assets per network, the price per unit (in USD), and the USD value of your holdings.
Click the [Refresh] button to reload the asset information in your wallet.
On the MOA Card website, you can only view the assets in your wallet. To transfer assets from your wallet to an external address, please use the MOA Protocol app.
KYC
KYC (Know Your Customer) is a mandatory procedure used by financial institutions and virtual asset exchanges to verify and confirm a customer’s identity. It was introduced to prevent illegal activities such as money laundering, terrorist financing, and financial fraud. To complete the MOA Card KYC process, you will need a valid form of identification (resident registration card, driver’s license, or passport).
KYC
KYC (Know Your Customer) is a mandatory procedure used by financial institutions and virtual asset exchanges to verify and confirm a customer’s identity. It was introduced to prevent illegal activities such as money laundering, terrorist financing, and financial fraud. To complete the MOA Card KYC process, you will need a valid form of identification (resident registration card, driver’s license, or passport).
KYC is a mandatory prerequisite for applying for and activating a card, and if you provide inaccurate information, your application may be rejected depending on the BIN policy of the card you are applying for.
카드 신청 및 활성화를 위해 KYC는 선행되어야하는 필수 절차이며, 부정확한 정보 등록 시 발급받으시는 카드의 BIN 정책에 따라 심사가 반려될 수도 있습니다.
Move to KYC
Check your KYC status on the dashboard
You can check your KYC status on the dashboard screen. Select “Dashboard” from the left-hand menu to go to the dashboard screen.
Move to KYC
Check your KYC status on the dashboard
You can check your KYC status on the dashboard screen. Select “Dashboard” from the left-hand menu to go to the dashboard screen.
Please check your KYC status on the dashboard screen.
If your KYC has not been completed, it will show as “Not submitted.”
Click the [Complete KYC] button at the bottom to go to the KYC Verification screen.
Once KYC is completed, it is automatically submitted for customer verification across all currently available BINs, and the review process begins. Depending on the BIN, the review may be partially rejected if the application does not meet the BIN’s specific review criteria.
If you are activating a physical card or applying for a virtual card for a BIN whose application was rejected or for a BIN that was newly added after completing KYC, you must re-register your KYC information to complete the review process.
* A card BIN (Bank Identification Number) consists of the first 6 to 8 digits of a credit or debit card number. It is an identification number that contains information such as the card brand, issuer, card type (credit/debit), and country of issuance, and is used for payment authorization and to prevent fraudulent transactions.
Move to KYC
Check your KYC status on the dashboard
You can check your KYC status on the dashboard screen. Select “Dashboard” from the left-hand menu to go to the dashboard screen.
Please check your KYC status on the dashboard screen.
If your KYC has not been completed, it will show as “Not submitted.”
Click the [Complete KYC] button at the bottom to go to the KYC Verification screen.
Once KYC is completed, it is automatically submitted for customer verification across all currently available BINs, and the review process begins. Depending on the BIN, the review may be partially rejected if the application does not meet the BIN’s specific review criteria.
If you are activating a physical card or applying for a virtual card for a BIN whose application was rejected or for a BIN that was newly added after completing KYC, you must re-register your KYC information to complete the review process.
* A card BIN (Bank Identification Number) consists of the first 6 to 8 digits of a credit or debit card number. It is an identification number that contains information such as the card brand, issuer, card type (credit/debit), and country of issuance, and is used for payment authorization and to prevent fraudulent transactions.
KYC Step 1.
Enter your personal information
The KYC process consists of three steps. In the first step, please enter your personal information. All information must be entered in English.
KYC Step 1.
Enter your personal information
The KYC process consists of three steps. In the first step, please enter your personal information. All information must be entered in English.
First Name : Please enter the first name as it appears on your passport.
Last Name : Please enter the last name as it appears on your passport.
Date of Birth : Please enter your date of birth. The date of birth must match the date listed on your ID, and you must enter the year, month, and day as an 8-digit number. (YYYY MM DD)
Gender : Please select your gender. Select “Male” for men and “Female” for women; this must match the gender listed on your passport.
Nationality : Please select your nationality. Your nationality must match the nationality listed on your passport.
After entering all information, click the [Next] button to proceed to the next step.
In some countries, the use of crypto cards may not be permitted, which limits the ability to complete the KYC process. Please note that countries where KYC cannot be completed are not listed in the “Nationality” section.
KYC Step 1.
Enter your personal information
The KYC process consists of three steps. In the first step, please enter your personal information. All information must be entered in English.
First Name : Please enter the first name as it appears on your passport.
Last Name : Please enter the last name as it appears on your passport.
Date of Birth : Please enter your date of birth. The date of birth must match the date listed on your ID, and you must enter the year, month, and day as an 8-digit number. (YYYY MM DD)
Gender : Please select your gender. Select “Male” for men and “Female” for women; this must match the gender listed on your passport.
Nationality : Please select your nationality. Your nationality must match the nationality listed on your passport.
After entering all information, click the [Next] button to proceed to the next step.
In some countries, the use of crypto cards may not be permitted, which limits the ability to complete the KYC process. Please note that countries where KYC cannot be completed are not listed in the “Nationality” section.
KYC Step 2.
Enter your contact information and address
For the second step of the KYC process, please enter your contact and residential information. All information must be entered in English.
KYC Step 2.
Enter your contact information and address
For the second step of the KYC process, please enter your contact and residential information. All information must be entered in English.
Area code : Please enter the country code for the contact number (cell phone number). (e.g., United States: 1, Singapore: 65, South Korea: 82)
Mobile Number : Please enter your mobile number without the country code—just the numbers. (e.g., 2125551234, 81234567, 01012345678)
Please enter your address.
- Country : Please select your country.
- City/Town : Please select your city or town.
- Address : Please enter your detailed address. (In English, no spaces, maximum 40 characters)
- Post Code : Please enter your postal code.After entering all information, click the [Next] button to proceed to the next step.
When entering your detailed address, the maximum number of characters allowed by the financial institution is 40, excluding spaces. As long as the photo on your ID is clear, you may enter the address summarized in the “Detailed Address” field.
KYC Step 2.
Enter your contact information and address
For the second step of the KYC process, please enter your contact and residential information. All information must be entered in English.
Area code : Please enter the country code for the contact number (cell phone number). (e.g., United States: 1, Singapore: 65, South Korea: 82)
Mobile Number : Please enter your mobile number without the country code—just the numbers. (e.g., 2125551234, 81234567, 01012345678)
Please enter your address.
- Country : Please select your country.
- City/Town : Please select your city or town.
- Address : Please enter your detailed address. (In English, no spaces, maximum 40 characters)
- Post Code : Please enter your postal code.After entering all information, click the [Next] button to proceed to the next step.
When entering your detailed address, the maximum number of characters allowed by the financial institution is 40, excluding spaces. As long as the photo on your ID is clear, you may enter the address summarized in the “Detailed Address” field.
KYC Step 3.
Enter your ID information
For the third step of the KYC process, please enter your ID information. Please select one of the following forms of ID—ID card (Resident Registration Card), driver's license, or passport—and enter the information exactly as it appears on the ID. You will also need to upload a photo of your ID and a photo of your face.
KYC Step 3.
Enter your ID information
For the third step of the KYC process, please enter your ID information. Please select one of the following forms of ID—ID card (Resident Registration Card), driver's license, or passport—and enter the information exactly as it appears on the ID. You will also need to upload a photo of your ID and a photo of your face.
ID Type : Please select the type of ID you wish to register.
- Passport: Passport (Recommended)
- Driver's License: Driver's License
- Government ID: Resident Registration Card
ID Number : Please enter your ID serial number.
- Passport: Passport Number
- Driver's License: Driver's License Number
- Government ID: Government-issued personal identification number (e.g., U.S.: SSN, Singapore: NRIC, South Korea: Resident Registration Number, etc.)Issue Date : Date the ID was issued
Expiry Date : Date the ID expires
Upload Documents : Please upload a photo of your ID and a photo of your face.
- ID Front : Photo of the front of your ID (If it is a passport, please take a photo of the page showing your personal information.)
- ID Back : Photo of the back of your ID
- ID Selfie : A front-facing photo of your face (If you upload a photo that is not of yourself—such as a photo of another person or a character image—your KYC application will be rejected.)After entering all information, click the [Submit KYC] button to submit your application.
Before submitting your KYC application, please double-check that all the information you entered is accurate.
KYC Step 3.
Enter your ID information
For the third step of the KYC process, please enter your ID information. Please select one of the following forms of ID—ID card (Resident Registration Card), driver's license, or passport—and enter the information exactly as it appears on the ID. You will also need to upload a photo of your ID and a photo of your face.
ID Type : Please select the type of ID you wish to register.
- Passport: Passport (Recommended)
- Driver's License: Driver's License
- Government ID: Resident Registration Card
ID Number : Please enter your ID serial number.
- Passport: Passport Number
- Driver's License: Driver's License Number
- Government ID: Government-issued personal identification number (e.g., U.S.: SSN, Singapore: NRIC, South Korea: Resident Registration Number, etc.)Issue Date : Date the ID was issued
Expiry Date : Date the ID expires
Upload Documents : Please upload a photo of your ID and a photo of your face.
- ID Front : Photo of the front of your ID (If it is a passport, please take a photo of the page showing your personal information.)
- ID Back : Photo of the back of your ID
- ID Selfie : A front-facing photo of your face (If you upload a photo that is not of yourself—such as a photo of another person or a character image—your KYC application will be rejected.)After entering all information, click the [Submit KYC] button to submit your application.
Before submitting your KYC application, please double-check that all the information you entered is accurate.
Important notes
Please be careful
If you provide inaccurate information or register information that has already been used by another account, your application may be rejected during the financial institution's review process.
Important notes
Please be careful
If you provide inaccurate information or register information that has already been used by another account, your application may be rejected during the financial institution's review process.
If you entered inaccurate information
If you uploaded a photo of an ID that is not yours, or a photo of your face that is clearly different from the photo on the ID
If glare on the ID makes it impossible to identify the information when the photo is taken
If you submitted duplicate KYC applications using the same personal information for different accounts
Please register accurate information, a valid ID, and a clear, full-face photo of yourself. You cannot submit duplicate KYC applications using the same personal information across different accounts, so please be sure to remember your account (email) after completing KYC.
If your application is rejected, you can view the rejection details on the “Cards” screen. In this case, please click the [Re-submit KYC] button, re-enter the correct information, and resubmit your KYC.
Important notes
Please be careful
If you provide inaccurate information or register information that has already been used by another account, your application may be rejected during the financial institution's review process.
If you entered inaccurate information
If you uploaded a photo of an ID that is not yours, or a photo of your face that is clearly different from the photo on the ID
If glare on the ID makes it impossible to identify the information when the photo is taken
If you submitted duplicate KYC applications using the same personal information for different accounts
Please register accurate information, a valid ID, and a clear, full-face photo of yourself. You cannot submit duplicate KYC applications using the same personal information across different accounts, so please be sure to remember your account (email) after completing KYC.
If your application is rejected, you can view the rejection details on the “Cards” screen. In this case, please click the [Re-submit KYC] button, re-enter the correct information, and resubmit your KYC.
KYC Status
Check your KYC status on the dashboard
You can check the current status of your KYC submission and review on the dashboard.
KYC Status
Check your KYC status on the dashboard
You can check the current status of your KYC submission and review on the dashboard.
Not submitted : You have not yet submitted your KYC. Click the [Complete KYC] button to begin the KYC application.
Submitted : Your KYC submission is complete and is currently under review.
Verified : Your KYC has been completed, and you can now register and use your card.
Rejected : Your application has been rejected or the submission failed. You can resubmit by clicking the [Retry KYC] button at the bottom.
KYC Status
Check your KYC status on the dashboard
You can check the current status of your KYC submission and review on the dashboard.
Not submitted : You have not yet submitted your KYC. Click the [Complete KYC] button to begin the KYC application.
Submitted : Your KYC submission is complete and is currently under review.
Verified : Your KYC has been completed, and you can now register and use your card.
Rejected : Your application has been rejected or the submission failed. You can resubmit by clicking the [Retry KYC] button at the bottom.
Activate a Physical Card
Have you received your physical card? Register and activate your physical card on the MOA Card dashboard to start using it.
Activate a Physical Card
Have you received your physical card? Register and activate your physical card on the MOA Card dashboard to start using it.
To register a card, you must have completed KYC.
To register a card, you must have completed KYC.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Start activation
Click the “Activate” button
Please click the [Activate] button at the top of the Cards screen.
Start activation
Click the “Activate” button
Please click the [Activate] button at the top of the Cards screen.
To register a physical card, you must first complete KYC.
Customers who have not completed KYC will be presented with a KYC application form when they access the “Cards” screen.
Start activation
Click the “Activate” button
Please click the [Activate] button at the top of the Cards screen.
To register a physical card, you must first complete KYC.
Customers who have not completed KYC will be presented with a KYC application form when they access the “Cards” screen.
Activate Step 1.
Enter your card number to register
Please have the physical card you wish to register ready. When the card registration window opens, please enter your card information.
Activate Step 1.
Enter your card number to register
Please have the physical card you wish to register ready. When the card registration window opens, please enter your card information.
Please enter your 16-digit card number exactly as shown in the “Card Number” field.
Please enter the referral code shared with you by the card issuer in the “Referral Code” field.
If you do not have a referral code, you do not need to enter one.After verifying that the information you entered is correct, please click the [Next] button.
If the information you entered is correct, your card registration will be complete at this stage. The registered card will be activated and ready for use after you enter the activation code in the next step.
Activate Step 1.
Enter your card number to register
Please have the physical card you wish to register ready. When the card registration window opens, please enter your card information.
Please enter your 16-digit card number exactly as shown in the “Card Number” field.
Please enter the referral code shared with you by the card issuer in the “Referral Code” field.
If you do not have a referral code, you do not need to enter one.After verifying that the information you entered is correct, please click the [Next] button.
If the information you entered is correct, your card registration will be complete at this stage. The registered card will be activated and ready for use after you enter the activation code in the next step.
Activate Step 2.
Enter the activation code to activate your card
Once you complete the card registration in Step 1, we will send an email containing an activation code to your email address. Please check the inbox of the email address associated with your account. It may take a little while for the email to arrive. If you don't see the email, please check your spam folder as well.
Activate Step 2.
Enter the activation code to activate your card
Once you complete the card registration in Step 1, we will send an email containing an activation code to your email address. Please check the inbox of the email address associated with your account. It may take a little while for the email to arrive. If you don't see the email, please check your spam folder as well.
Please enter the 8-digit activation code you received via email exactly as shown in the “Activation Code” field.
Please enter the 6-digit PIN you will use for your card in the “PIN” field.
- Please enter only numbers.
- You cannot use the same number three or more times in a row. (e.g., 111, 333, 777)
- You cannot use a 6-digit sequence of numbers that are either consecutively ascending or descending. (e.g., 123456, 456789, 654321, etc.)
Since the PIN for your physical card is the passcode you enter when making ATM withdrawals, please be careful not to reveal it to others.
You can change your card PIN by clicking the [Update PIN] button on the card details screen.
Activate Step 2.
Enter the activation code to activate your card
Once you complete the card registration in Step 1, we will send an email containing an activation code to your email address. Please check the inbox of the email address associated with your account. It may take a little while for the email to arrive. If you don't see the email, please check your spam folder as well.
Please enter the 8-digit activation code you received via email exactly as shown in the “Activation Code” field.
Please enter the 6-digit PIN you will use for your card in the “PIN” field.
- Please enter only numbers.
- You cannot use the same number three or more times in a row. (e.g., 111, 333, 777)
- You cannot use a 6-digit sequence of numbers that are either consecutively ascending or descending. (e.g., 123456, 456789, 654321, etc.)
Since the PIN for your physical card is the passcode you enter when making ATM withdrawals, please be careful not to reveal it to others.
You can change your card PIN by clicking the [Update PIN] button on the card details screen.
Card activation completed
Check your registered cards
The list of registered cards appears at the top of the “Cards” screen.
Card activation completed
Check your registered cards
The list of registered cards appears at the top of the “Cards” screen.
Card activation completed
Check your registered cards
The list of registered cards appears at the top of the “Cards” screen.
Retry aactivation
Didn't you complete the card activation?
If you have registered a card but have not yet completed the activation process and the card activation window closes, the card will appear as “Inactive” in the card list. For inactive cards, the status is indicated in orange next to the card name; the card balance is not displayed, and you cannot add funds or use the card. An [Activate Card] button is provided so you can reactivate the card; click the button to activate it.
Retry aactivation
Didn't you complete the card activation?
If you have registered a card but have not yet completed the activation process and the card activation window closes, the card will appear as “Inactive” in the card list. For inactive cards, the status is indicated in orange next to the card name; the card balance is not displayed, and you cannot add funds or use the card. An [Activate Card] button is provided so you can reactivate the card; click the button to activate it.
Retry aactivation
Didn't you complete the card activation?
If you have registered a card but have not yet completed the activation process and the card activation window closes, the card will appear as “Inactive” in the card list. For inactive cards, the status is indicated in orange next to the card name; the card balance is not displayed, and you cannot add funds or use the card. An [Activate Card] button is provided so you can reactivate the card; click the button to activate it.
Virtual Card Issuance
You can quickly and easily obtain and use a virtual card without needing a physical card.
Virtual Card Issuance
You can quickly and easily obtain and use a virtual card without needing a physical card.
To make an in-store purchase with a virtual card, you must link the card to an app such as Apple Pay or Google Pay. Please first check whether you can install and use payment apps in the country where you live.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Start Apply
Click the “Apply” button
Please click the [Apply] button at the top of the Cards screen.
Start Apply
Click the “Apply” button
Please click the [Apply] button at the top of the Cards screen.
To issue a virtual card, you must first complete the KYC process.
Customers who have not completed KYC will be presented with a KYC application form when they access the Cards screen.
Start Apply
Click the “Apply” button
Please click the [Apply] button at the top of the Cards screen.
To issue a virtual card, you must first complete the KYC process.
Customers who have not completed KYC will be presented with a KYC application form when they access the Cards screen.
Virtual card apply Step 1.
Select a card type
When the “Apply for a Card” modal window opens, please select the type of card you wish to apply for. Once you select a card, the [Next] button at the bottom will become active. After selecting a card type, click the [Next] button to proceed to the payment screen.
Virtual card apply Step 1.
Select a card type
When the “Apply for a Card” modal window opens, please select the type of card you wish to apply for. Once you select a card, the [Next] button at the bottom will become active. After selecting a card type, click the [Next] button to proceed to the payment screen.
Virtual card apply Step 1.
Select a card type
When the “Apply for a Card” modal window opens, please select the type of card you wish to apply for. Once you select a card, the [Next] button at the bottom will become active. After selecting a card type, click the [Next] button to proceed to the payment screen.
Virtual card apply Step 2-1.
Select the token and chain you want to use for payment
You must pay the fee when applying for a virtual card; the breakdown of the payment amount is as follows.
Virtual card apply Step 2-1.
Select the token and chain you want to use for payment
You must pay the fee when applying for a virtual card; the breakdown of the payment amount is as follows.
Min. Initial Deposit : The minimum amount required to maintain the card, which is credited to your card upon completion of the issuance process.
Issuance Fee : A fee charged by the card issuer for issuing the card.
Total Deposit Amount : The sum of the Min. Initial Deposit and the Issuance Fee, which is the total amount you will be charged.
Please select a payment coin or chain from the list.
Coin : The type of token you will use for payment.
Payments can be made using USDT, USDC, or USD1 (BEP20 chain).Chain : The network to be used when transferring tokens.
ETH, BSC, ARB, and TRON chains are supported.If you are transferring the payment amount from an external wallet, please be sure to verify the selected token, network, and token amount.
Virtual card apply Step 2-1.
Select the token and chain you want to use for payment
You must pay the fee when applying for a virtual card; the breakdown of the payment amount is as follows.
Min. Initial Deposit : The minimum amount required to maintain the card, which is credited to your card upon completion of the issuance process.
Issuance Fee : A fee charged by the card issuer for issuing the card.
Total Deposit Amount : The sum of the Min. Initial Deposit and the Issuance Fee, which is the total amount you will be charged.
Please select a payment coin or chain from the list.
Coin : The type of token you will use for payment.
Payments can be made using USDT, USDC, or USD1 (BEP20 chain).Chain : The network to be used when transferring tokens.
ETH, BSC, ARB, and TRON chains are supported.If you are transferring the payment amount from an external wallet, please be sure to verify the selected token, network, and token amount.
Virtual card apply Step 2-2.
Pay instantly with the Connected Wallet
We offer two payment methods: direct withdrawal from the Connected Wallet and direct deposit from your external wallet. To make a payment by withdrawing directly from the Connected Wallet,
Virtual card apply Step 2-2.
Pay instantly with the Connected Wallet
We offer two payment methods: direct withdrawal from the Connected Wallet and direct deposit from your external wallet. To make a payment by withdrawing directly from the Connected Wallet,
In the wallet selection screen, please select [Connected].
The amount of tokens you hold in the wallet on the selected chain will be displayed.
Since this is a transfer between wallets, a network fee is required to execute the transaction, and the type of native token varies by chain.
Please ensure you have sufficient native tokens in your wallet.The total amount to be paid as the fee and the recipient’s chain and wallet address will be displayed.
After verifying the information, click the [Send & Verify] button to execute the transaction.
Virtual card apply Step 2-2.
Pay instantly with the Connected Wallet
We offer two payment methods: direct withdrawal from the Connected Wallet and direct deposit from your external wallet. To make a payment by withdrawing directly from the Connected Wallet,
In the wallet selection screen, please select [Connected].
The amount of tokens you hold in the wallet on the selected chain will be displayed.
Since this is a transfer between wallets, a network fee is required to execute the transaction, and the type of native token varies by chain.
Please ensure you have sufficient native tokens in your wallet.The total amount to be paid as the fee and the recipient’s chain and wallet address will be displayed.
After verifying the information, click the [Send & Verify] button to execute the transaction.
Virtual card apply Step 2-3.
Pay by transferring funds directly from an external wallet
If you would like to pay the fee by transferring funds directly from an exchange or an external wallet,
Virtual card apply Step 2-3.
Pay by transferring funds directly from an external wallet
If you would like to pay the fee by transferring funds directly from an exchange or an external wallet,
In the wallet selection menu, please select [Manual].
Please enter the address of the wallet you wish to send from.
- Since you are transferring funds directly to the card issuer’s wallet, the card issuer verifies whether the fee has been paid based on the “Sender’s Address” in the transaction details.
- You must initiate the transfer from the wallet you enter here for the fee payment to be processed.The total amount to be paid as the fee, along with the recipient’s wallet address, chain, and token type, will be displayed.
Please send the fee from the wallet you entered in item 2 [Sender’s Wallet Address].
- Please be sure to verify all details and send the payment using the correct information.
- If you send the fee to a different wallet address, chain, or token, or split the payment into multiple transactions, we will be unable to verify the fee payment.
- If you have any pending card top-up transactions, you must first process or cancel those transactions before proceeding with the fee payment.After completing the fee transfer, click the [Check Payment] button to apply for a virtual card.
- Due to the nature of the blockchain, processing the transfer may take some time depending on network speed.
Virtual card apply Step 2-3.
Pay by transferring funds directly from an external wallet
If you would like to pay the fee by transferring funds directly from an exchange or an external wallet,
In the wallet selection menu, please select [Manual].
Please enter the address of the wallet you wish to send from.
- Since you are transferring funds directly to the card issuer’s wallet, the card issuer verifies whether the fee has been paid based on the “Sender’s Address” in the transaction details.
- You must initiate the transfer from the wallet you enter here for the fee payment to be processed.The total amount to be paid as the fee, along with the recipient’s wallet address, chain, and token type, will be displayed.
Please send the fee from the wallet you entered in item 2 [Sender’s Wallet Address].
- Please be sure to verify all details and send the payment using the correct information.
- If you send the fee to a different wallet address, chain, or token, or split the payment into multiple transactions, we will be unable to verify the fee payment.
- If you have any pending card top-up transactions, you must first process or cancel those transactions before proceeding with the fee payment.After completing the fee transfer, click the [Check Payment] button to apply for a virtual card.
- Due to the nature of the blockchain, processing the transfer may take some time depending on network speed.
Virtual card apply Step 3.
Check out the new virtual card
Once the card issuance fee has been paid, the newly added virtual card will appear as active in the card list at the top of the “Cards” screen. You can click the “Top-up” button to add funds to the card.
Virtual card apply Step 3.
Check out the new virtual card
Once the card issuance fee has been paid, the newly added virtual card will appear as active in the card list at the top of the “Cards” screen. You can click the “Top-up” button to add funds to the card.
To make a payment at a brick-and-mortar store using a virtual card, you must link the card to a payment app such as Apple Pay or Google Pay.
Currently supported payment apps: Apple Pay, Google Pay.
Please check the App Store or Google Play Store first to see if you can install and use these payment apps in your country.
Virtual card apply Step 3.
Check out the new virtual card
Once the card issuance fee has been paid, the newly added virtual card will appear as active in the card list at the top of the “Cards” screen. You can click the “Top-up” button to add funds to the card.
To make a payment at a brick-and-mortar store using a virtual card, you must link the card to a payment app such as Apple Pay or Google Pay.
Currently supported payment apps: Apple Pay, Google Pay.
Please check the App Store or Google Play Store first to see if you can install and use these payment apps in your country.
Card Management
Manage your cards and view your recent card activity.
Card Management
Manage your cards and view your recent card activity.
Card Management
Manage your cards and view your recent card activity.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Move to card
Select “Cards” from the menu
Please select “Cards” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Cards” from the menu that appears. You will be taken to your card management screen.
Check your cards
Check your card status
On the “Cards” screen, you can view the cards you hold, your balances, and recent transaction history.
Check your cards
Check your card status
On the “Cards” screen, you can view the cards you hold, your balances, and recent transaction history.
Please check your card status and use the quick buttons to add funds to your card or temporarily suspend or reactivate it.
You can scroll (swipe) left or right through the card list to view the cards you own.
You can view each card’s current balance, status, name, type, last digits of the card number, and other details.
When you click a card, you can view its recent transaction history and activity history at the bottom of the screen.
Click the [Top-up] button for each card to go directly to the top-up screen.
Click the [Freeze] or [Unfreeze] button to quickly freeze or unfreeze a card.
If you have an unregistered physical card, you can click the [Activate] button at the top of the screen to register and activate it before using it. Even if you don’t have a physical card, you can click the [Apply] button at the top to immediately receive a virtual card that can be used without a physical card.
Check your cards
Check your card status
On the “Cards” screen, you can view the cards you hold, your balances, and recent transaction history.
Please check your card status and use the quick buttons to add funds to your card or temporarily suspend or reactivate it.
You can scroll (swipe) left or right through the card list to view the cards you own.
You can view each card’s current balance, status, name, type, last digits of the card number, and other details.
When you click a card, you can view its recent transaction history and activity history at the bottom of the screen.
Click the [Top-up] button for each card to go directly to the top-up screen.
Click the [Freeze] or [Unfreeze] button to quickly freeze or unfreeze a card.
If you have an unregistered physical card, you can click the [Activate] button at the top of the screen to register and activate it before using it. Even if you don’t have a physical card, you can click the [Apply] button at the top to immediately receive a virtual card that can be used without a physical card.
Check your cards
You can view more information about the card
On the screen that appears when you click the [More] button on a card, you can view the card number and details, as well as access additional features such as changing the physical card's PIN or deleting the card.
Check your cards
You can view more information about the card
On the screen that appears when you click the [More] button on a card, you can view the card number and details, as well as access additional features such as changing the physical card's PIN or deleting the card.
Check your cards
You can view more information about the card
On the screen that appears when you click the [More] button on a card, you can view the card number and details, as well as access additional features such as changing the physical card's PIN or deleting the card.
Check your cards
View your card details
Click the [More] button in the card list to go to the card details screen. You can view detailed information about your cards, such as the 16-digit card number, CVV, expiration date, and cardholder name, and use features such as canceling (deleting) a card and changing the physical card PIN.
Check your cards
View your card details
Click the [More] button in the card list to go to the card details screen. You can view detailed information about your cards, such as the 16-digit card number, CVV, expiration date, and cardholder name, and use features such as canceling (deleting) a card and changing the physical card PIN.
You can check the card’s status, card name, 16-digit card number, and current balance.
In the “Overview” section at the bottom, you can view detailed information such as the card number, status, BIN, CVV, expiration date, cardholder name, activation date, and current status.
Click the “Card Transactions” tab to view your recent card transaction history (including payments and ATM withdrawals).
Click the “Operations” tab to view your card’s recent activity history (including reloads, temporary suspension and reactivation, card creation, and updates).
Since this screen displays your full card number, security code, and other information, please be careful not to let others see it.
Check your cards
View your card details
Click the [More] button in the card list to go to the card details screen. You can view detailed information about your cards, such as the 16-digit card number, CVV, expiration date, and cardholder name, and use features such as canceling (deleting) a card and changing the physical card PIN.
You can check the card’s status, card name, 16-digit card number, and current balance.
In the “Overview” section at the bottom, you can view detailed information such as the card number, status, BIN, CVV, expiration date, cardholder name, activation date, and current status.
Click the “Card Transactions” tab to view your recent card transaction history (including payments and ATM withdrawals).
Click the “Operations” tab to view your card’s recent activity history (including reloads, temporary suspension and reactivation, card creation, and updates).
Since this screen displays your full card number, security code, and other information, please be careful not to let others see it.
Top-up
Top up your card
Please click the [Top-up] button to go to the card top-up screen.
Top-up
Top up your card
Please click the [Top-up] button to go to the card top-up screen.
If your card cannot be reloaded, the [Top-up] button will be disabled. The following are cases where you cannot reload your card.
If your card is inactive because you did not complete the activation process after registering your physical card: Please click the [Activate] button to activate your card.
If the card is frozen: Click the [Unfreeze] button to unfreeze the card.
If the card has expired: Since this card cannot be used, you can delete it by clicking [Cancel card].
For information on card reloads, please refer to the [Card Reload Guide].
Top-up
Top up your card
Please click the [Top-up] button to go to the card top-up screen.
If your card cannot be reloaded, the [Top-up] button will be disabled. The following are cases where you cannot reload your card.
If your card is inactive because you did not complete the activation process after registering your physical card: Please click the [Activate] button to activate your card.
If the card is frozen: Click the [Unfreeze] button to unfreeze the card.
If the card has expired: Since this card cannot be used, you can delete it by clicking [Cancel card].
For information on card reloads, please refer to the [Card Reload Guide].
Freeze/Unfreeze
Suspend and Reactivate Your Card
You can freeze your card by clicking the [Freeze] button. A frozen card is displayed as “Frozen,” and an [Unfreeze] button is provided.
Freeze/Unfreeze
Suspend and Reactivate Your Card
You can freeze your card by clicking the [Freeze] button. A frozen card is displayed as “Frozen,” and an [Unfreeze] button is provided.
A suspended card remains inactive—meaning no transactions can be made—until you manually lift the suspension.
You cannot add funds to the card.
You cannot make payments online or in-store.
If you have a physical card, you cannot make ATM withdrawals.
To use the card again, click the [Unfreeze] button next to the suspended card in the card list to change its status to Active.
It may take a short while for the card to return to the Active status.
You may need to refresh the screen to confirm the status change.
Freeze/Unfreeze
Suspend and Reactivate Your Card
You can freeze your card by clicking the [Freeze] button. A frozen card is displayed as “Frozen,” and an [Unfreeze] button is provided.
A suspended card remains inactive—meaning no transactions can be made—until you manually lift the suspension.
You cannot add funds to the card.
You cannot make payments online or in-store.
If you have a physical card, you cannot make ATM withdrawals.
To use the card again, click the [Unfreeze] button next to the suspended card in the card list to change its status to Active.
It may take a short while for the card to return to the Active status.
You may need to refresh the screen to confirm the status change.
Update PIN
Change the PIN on your physical card
You can change the PIN (6-digit password) for your physical card. The [Update PIN] button will appear when you access the physical card's details screen. Click the [Update PIN] button and enter your new password in the modal window that appears.
Update PIN
Change the PIN on your physical card
You can change the PIN (6-digit password) for your physical card. The [Update PIN] button will appear when you access the physical card's details screen. Click the [Update PIN] button and enter your new password in the modal window that appears.
Please enter the new 6-digit PIN in the “New PIN” field.
- Please enter only numbers.
- You cannot use the same number three or more times in a row. (e.g., 111, 333, 777)
- You cannot use a sequence of 6 consecutive ascending or descending numbers. (e.g., 123456, 456789, 654321, etc.)Please re-enter your new PIN in the “Confirm PIN” field.
Click the “Update PIN” button to complete the PIN change.
Since the PIN on your physical card is the password you enter when making ATM withdrawals, please be careful not to disclose it to others.
Update PIN
Change the PIN on your physical card
You can change the PIN (6-digit password) for your physical card. The [Update PIN] button will appear when you access the physical card's details screen. Click the [Update PIN] button and enter your new password in the modal window that appears.
Please enter the new 6-digit PIN in the “New PIN” field.
- Please enter only numbers.
- You cannot use the same number three or more times in a row. (e.g., 111, 333, 777)
- You cannot use a sequence of 6 consecutive ascending or descending numbers. (e.g., 123456, 456789, 654321, etc.)Please re-enter your new PIN in the “Confirm PIN” field.
Click the “Update PIN” button to complete the PIN change.
Since the PIN on your physical card is the password you enter when making ATM withdrawals, please be careful not to disclose it to others.
Delete card
Delete any cards you no longer use
You can delete cards that you no longer use, have lost, or have expired.
Delete card
Delete any cards you no longer use
You can delete cards that you no longer use, have lost, or have expired.
Please click the [Cancel] button on the card details screen.
Deleting a card cannot be undone. In the card deletion confirmation modal, please verify that the card number and balance match the card you intend to delete.
Please verify the refund amount.
- The amount refunded in USDT will be the current card balance minus the card issuer’s refund fee.
- However, if the card balance falls below the minimum amount set by the card issuer, the card will be deleted without a refund.Please verify the refund wallet.
- Refunded funds will be sent to your Connected Wallet BSC (BEP20) chain wallet.
- To transfer the refunded USDT assets to another wallet, install the Moa Protocol app, select your BSC chain wallet from the Assets menu, and withdraw the funds.Click the [Cancel & Refund] button to delete the car
Due to the nature of blockchain transactions, refunds may be delayed or fail depending on network conditions.
If you encounter any issues with the refund, please contact us via the MOA Card website Help Center.
Card deletion is irreversible, so please double-check that all information is correct before proceeding.
Delete card
Delete any cards you no longer use
You can delete cards that you no longer use, have lost, or have expired.
Please click the [Cancel] button on the card details screen.
Deleting a card cannot be undone. In the card deletion confirmation modal, please verify that the card number and balance match the card you intend to delete.
Please verify the refund amount.
- The amount refunded in USDT will be the current card balance minus the card issuer’s refund fee.
- However, if the card balance falls below the minimum amount set by the card issuer, the card will be deleted without a refund.Please verify the refund wallet.
- Refunded funds will be sent to your Connected Wallet BSC (BEP20) chain wallet.
- To transfer the refunded USDT assets to another wallet, install the Moa Protocol app, select your BSC chain wallet from the Assets menu, and withdraw the funds.Click the [Cancel & Refund] button to delete the car
Due to the nature of blockchain transactions, refunds may be delayed or fail depending on network conditions.
If you encounter any issues with the refund, please contact us via the MOA Card website Help Center.
Card deletion is irreversible, so please double-check that all information is correct before proceeding.
Card Top-Up and Transaction History
Here is a guide on how to add funds to your card and check your transaction history.
Card Top-Up and Transaction History
Here is a guide on how to add funds to your card and check your transaction history.
Card Top-Up and Transaction History
Here is a guide on how to add funds to your card and check your transaction history.
Move to Top-up
Select “Top-up” from the menu
Please select “Top-up” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Top-up” from the list of options that appears. You will be redirected to the card top-up screen. You can also go directly to the card top-up screen by clicking the [Top-up] button on your card from the Dashboard or Cards screen.
Move to Top-up
Select “Top-up” from the menu
Please select “Top-up” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Top-up” from the list of options that appears. You will be redirected to the card top-up screen. You can also go directly to the card top-up screen by clicking the [Top-up] button on your card from the Dashboard or Cards screen.
Move to Top-up
Select “Top-up” from the menu
Please select “Top-up” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Top-up” from the list of options that appears. You will be redirected to the card top-up screen. You can also go directly to the card top-up screen by clicking the [Top-up] button on your card from the Dashboard or Cards screen.
How to top-up your card
Top up your card with virtual assets
When you top up your card, the virtual assets in your wallet are transferred to the card issuer’s wallet, and the funds are credited to your selected card in USD. Currently, you can top up using the stablecoins USDT and USDC, and we plan to support various other tokens in the future.
How to top-up your card
Top up your card with virtual assets
When you top up your card, the virtual assets in your wallet are transferred to the card issuer’s wallet, and the funds are credited to your selected card in USD. Currently, you can top up using the stablecoins USDT and USDC, and we plan to support various other tokens in the future.
Since this involves transferring virtual assets on a blockchain, network fees (gas fees) are charged depending on the network and the type of token.
When you top up your account by sending funds from an exchange, the transfer will be processed after deducting the amount of tokens specified by the exchange.
When sending funds from a personal wallet, the native token of the respective network is used to cover network fees.
Please make sure you have sufficient native tokens in the wallet you are using to send funds.
A fee set by the card issuer will be charged when you top up your card.
The amount transferred by you, minus the card issuer’s top-up fee, will be credited to the designated card.
The top-up fee varies depending on the type of card you hold, and you can view the fee and the actual top-up amount when entering the amount on the top-up screen.
How to top-up your card
Top up your card with virtual assets
When you top up your card, the virtual assets in your wallet are transferred to the card issuer’s wallet, and the funds are credited to your selected card in USD. Currently, you can top up using the stablecoins USDT and USDC, and we plan to support various other tokens in the future.
Since this involves transferring virtual assets on a blockchain, network fees (gas fees) are charged depending on the network and the type of token.
When you top up your account by sending funds from an exchange, the transfer will be processed after deducting the amount of tokens specified by the exchange.
When sending funds from a personal wallet, the native token of the respective network is used to cover network fees.
Please make sure you have sufficient native tokens in the wallet you are using to send funds.
A fee set by the card issuer will be charged when you top up your card.
The amount transferred by you, minus the card issuer’s top-up fee, will be credited to the designated card.
The top-up fee varies depending on the type of card you hold, and you can view the fee and the actual top-up amount when entering the amount on the top-up screen.
Top-up Step 1.
Select the token and network you want to top up
Click [Network] and select the token and network you want to deposit from the list. We recommend comparing the network fees (gas fees) for each network first and then selecting the most favorable one.
Top-up Step 1.
Select the token and network you want to top up
Click [Network] and select the token and network you want to deposit from the list. We recommend comparing the network fees (gas fees) for each network first and then selecting the most favorable one.
The network list is provided in the format “Token Name (Network Name).”
Token: The type of token you will use for payment; you can top up with USDT or USDC.
Network: The network to be used when transferring tokens; we support ETH, BSC, ARBITRUM, and TRON.
If you plan to transfer funds directly from an external wallet, please be sure to verify the selected token and network.
Tokens and networks are subject to change depending on the card issuer's circumstances.
Depending on the status of each network, transfer processing may be delayed or fail.
Top-up Step 1.
Select the token and network you want to top up
Click [Network] and select the token and network you want to deposit from the list. We recommend comparing the network fees (gas fees) for each network first and then selecting the most favorable one.
The network list is provided in the format “Token Name (Network Name).”
Token: The type of token you will use for payment; you can top up with USDT or USDC.
Network: The network to be used when transferring tokens; we support ETH, BSC, ARBITRUM, and TRON.
If you plan to transfer funds directly from an external wallet, please be sure to verify the selected token and network.
Tokens and networks are subject to change depending on the card issuer's circumstances.
Depending on the status of each network, transfer processing may be delayed or fail.
Top-up Step 2.
Select the card you want to load
You must pay the fee when applying for a virtual card; the breakdown of the payment amount is as follows.
Top-up Step 2.
Select the card you want to load
You must pay the fee when applying for a virtual card; the breakdown of the payment amount is as follows.
Please click the [Select Card] button in the “Card” section.
- A list of your cards that are currently available for reloading will be displayed.
- Please verify the type of card (Physical or Virtual) and the last 4 digits of the card number.Please select the card you wish to top up.
After selecting the card, please verify that the card type (Physical or Virtual), the last 4 digits of the card number, and the current card balance are correct.
Cards that cannot be reloaded will not appear on the list. The following are cases where a card cannot be reloaded:
If you have registered a physical card but have not completed the activation process : Please complete the card activation.
If the card is frozen : Please unfreeze the card.
If the card has expired : Since this card can no longer be used, please request a replacement if needed.
Top-up Step 2.
Select the card you want to load
You must pay the fee when applying for a virtual card; the breakdown of the payment amount is as follows.
Please click the [Select Card] button in the “Card” section.
- A list of your cards that are currently available for reloading will be displayed.
- Please verify the type of card (Physical or Virtual) and the last 4 digits of the card number.Please select the card you wish to top up.
After selecting the card, please verify that the card type (Physical or Virtual), the last 4 digits of the card number, and the current card balance are correct.
Cards that cannot be reloaded will not appear on the list. The following are cases where a card cannot be reloaded:
If you have registered a physical card but have not completed the activation process : Please complete the card activation.
If the card is frozen : Please unfreeze the card.
If the card has expired : Since this card can no longer be used, please request a replacement if needed.
Top-up Step 3.
Select a payment method
There are two ways to transfer funds to top up your MOA Card: one is to withdraw directly from the Moa Protocol Connected Wallet, and the other is for you to deposit funds directly from an external wallet.
Top-up Step 3.
Select a payment method
There are two ways to transfer funds to top up your MOA Card: one is to withdraw directly from the Moa Protocol Connected Wallet, and the other is for you to deposit funds directly from an external wallet.
Please click one of the [Connected] or [Manual] buttons displayed in the upper-right corner of the [From Wallet] section to select it.
“Connected” :
- This method allows you to make a withdrawal directly from the Moa Protocol Connected Wallet.
- It’s very simple: select the network and token, enter the amount you wish to top up, and click the [Top-up] button to process the withdrawal immediately.
- To view your asset holdings by chain, go to the “Wallet” screen in the Connected Wallet.“Manual” :
- Enter the wallet address from which you’ll be depositing externally, complete the top-up request, and then manually transfer the desired amount from that address.
- In this case, the amount you transfer, minus the card issuer’s top-up fee, will be credited to the designated card.
- In this case, you must make a note of the token and network of the receiving wallet address you selected when requesting the top-up and ensure you send the funds directly using the correct information.
- Do you need an explanation of the manual top-up method?
Top-up Step 3.
Select a payment method
There are two ways to transfer funds to top up your MOA Card: one is to withdraw directly from the Moa Protocol Connected Wallet, and the other is for you to deposit funds directly from an external wallet.
Please click one of the [Connected] or [Manual] buttons displayed in the upper-right corner of the [From Wallet] section to select it.
“Connected” :
- This method allows you to make a withdrawal directly from the Moa Protocol Connected Wallet.
- It’s very simple: select the network and token, enter the amount you wish to top up, and click the [Top-up] button to process the withdrawal immediately.
- To view your asset holdings by chain, go to the “Wallet” screen in the Connected Wallet.“Manual” :
- Enter the wallet address from which you’ll be depositing externally, complete the top-up request, and then manually transfer the desired amount from that address.
- In this case, the amount you transfer, minus the card issuer’s top-up fee, will be credited to the designated card.
- In this case, you must make a note of the token and network of the receiving wallet address you selected when requesting the top-up and ensure you send the funds directly using the correct information.
- Do you need an explanation of the manual top-up method?
Top-up Step 4.
Enter the recharge amount and proceed with the recharge
This explains how to top up your card by withdrawing the token you specified directly from the Connected Wallet. If you selected [Connected], simply enter the amount you want to top up.
Top-up Step 4.
Enter the recharge amount and proceed with the recharge
This explains how to top up your card by withdrawing the token you specified directly from the Connected Wallet. If you selected [Connected], simply enter the amount you want to top up.
Under “Select Wallet (From Wallet),” please select [Connected].
Please verify your wallet address and the number of tokens you hold.
Please enter the number of tokens you wish to deposit in the [Amount] field.
- To change the token type, please select it again from the [Network] list at the top.Please review the information, including the top-up amount and top-up fee.
- Send Amount: The amount of tokens you entered.
- Est. Fee: The estimated top-up fee charged by the card issuer; this fee varies depending on the card type.
- Est. Card Top-up: The estimated actual top-up amount after deducting the top-up fee. (Send Amount - Est. Fee)
- Balance After: The estimated card balance after the top-up is complete.Please click the [Top-up] button.
Top-up Step 4.
Enter the recharge amount and proceed with the recharge
This explains how to top up your card by withdrawing the token you specified directly from the Connected Wallet. If you selected [Connected], simply enter the amount you want to top up.
Under “Select Wallet (From Wallet),” please select [Connected].
Please verify your wallet address and the number of tokens you hold.
Please enter the number of tokens you wish to deposit in the [Amount] field.
- To change the token type, please select it again from the [Network] list at the top.Please review the information, including the top-up amount and top-up fee.
- Send Amount: The amount of tokens you entered.
- Est. Fee: The estimated top-up fee charged by the card issuer; this fee varies depending on the card type.
- Est. Card Top-up: The estimated actual top-up amount after deducting the top-up fee. (Send Amount - Est. Fee)
- Balance After: The estimated card balance after the top-up is complete.Please click the [Top-up] button.
Top-up Step 5.
Execute the transaction
When you click the [Top-up] button, a confirmation window will appear asking if you want to execute the transaction via the Connected Wallet. After verifying the recipient's wallet address, network, and network fee information, click the [Confirm] button to proceed with the top-up, or click the [Cancel] button to cancel.
Top-up Step 5.
Execute the transaction
When you click the [Top-up] button, a confirmation window will appear asking if you want to execute the transaction via the Connected Wallet. After verifying the recipient's wallet address, network, and network fee information, click the [Confirm] button to proceed with the top-up, or click the [Cancel] button to cancel.
Please verify the recipient wallet address, network, and network fee information.
To top up your account, click the [Confirm] button to execute the transaction.
- Depending on network conditions, it may take a short while for token transfers and card top-ups to be processed.
- Please wait a moment while the top-up is in progress.
Network fees are required to execute a transaction for recharging, and the type of native token varies by chain.
Please make sure you have enough of the native token in your wallet.
Top-up Step 5.
Execute the transaction
When you click the [Top-up] button, a confirmation window will appear asking if you want to execute the transaction via the Connected Wallet. After verifying the recipient's wallet address, network, and network fee information, click the [Confirm] button to proceed with the top-up, or click the [Cancel] button to cancel.
Please verify the recipient wallet address, network, and network fee information.
To top up your account, click the [Confirm] button to execute the transaction.
- Depending on network conditions, it may take a short while for token transfers and card top-ups to be processed.
- Please wait a moment while the top-up is in progress.
Network fees are required to execute a transaction for recharging, and the type of native token varies by chain.
Please make sure you have enough of the native token in your wallet.
Top-up Step 6.
Check the results of your card top-up
Once the card recharge is complete, you will be automatically redirected to the transaction results screen.
Top-up Step 6.
Check the results of your card top-up
Once the card recharge is complete, you will be automatically redirected to the transaction results screen.
You can view your card top-up information, including the transaction hash.
Click the [New Top-up] button to top up your card again.
Top-up Step 6.
Check the results of your card top-up
Once the card recharge is complete, you will be automatically redirected to the transaction results screen.
You can view your card top-up information, including the transaction hash.
Click the [New Top-up] button to top up your card again.
Recent activities
View your top-up and withdrawal history
On the card recharge screen, scroll down to view your card top-up and withdrawal history. You can quickly find specific transactions by searching by card number, reference number, or date range.
Recent activities
View your top-up and withdrawal history
On the card recharge screen, scroll down to view your card top-up and withdrawal history. You can quickly find specific transactions by searching by card number, reference number, or date range.
In the list, you can view the network, reference number, the last 4 digits of the card number, the deposit amount, the date, and the processing status for each deposit and withdrawal transaction.
The processing statuses and their meanings are as follows:
Completed : The top-up/withdrawal has been completed.
Pending : The top-up/withdrawal is in progress or has been delayed.
Canceled : The top-up/withdrawal has been canceled.
Failed : The top-up/withdrawal failed.
You can view more detailed information in the modal window that appears when you click each item in the list.
Recent activities
View your top-up and withdrawal history
On the card recharge screen, scroll down to view your card top-up and withdrawal history. You can quickly find specific transactions by searching by card number, reference number, or date range.
In the list, you can view the network, reference number, the last 4 digits of the card number, the deposit amount, the date, and the processing status for each deposit and withdrawal transaction.
The processing statuses and their meanings are as follows:
Completed : The top-up/withdrawal has been completed.
Pending : The top-up/withdrawal is in progress or has been delayed.
Canceled : The top-up/withdrawal has been canceled.
Failed : The top-up/withdrawal failed.
You can view more detailed information in the modal window that appears when you click each item in the list.
Recent activities
View deposit and withdrawal details
You can view more detailed information in the modal window that appears when you click on each item in the “Recent Activities” list.
Recent activities
View deposit and withdrawal details
You can view more detailed information in the modal window that appears when you click on each item in the “Recent Activities” list.
On a PC, click the [Details] button on the right side of the list.
On a mobile device, tap an item in the list.
In the Deposit/Withdrawal Details modal window, you can view the deposit/withdrawal amount, network, card information, sender/receiver wallet addresses, transaction hash, reference, and transaction date and time.
Recent activities
View deposit and withdrawal details
You can view more detailed information in the modal window that appears when you click on each item in the “Recent Activities” list.
On a PC, click the [Details] button on the right side of the list.
On a mobile device, tap an item in the list.
In the Deposit/Withdrawal Details modal window, you can view the deposit/withdrawal amount, network, card information, sender/receiver wallet addresses, transaction hash, reference, and transaction date and time.
Manual Card Top-Up
Here are instructions on how to top up your card by transferring virtual assets directly from your wallet—whether on an exchange or an external platform—to your card issuer’s wallet (Manual Top-Up).
Manual Card Top-Up
Here are instructions on how to top up your card by transferring virtual assets directly from your wallet—whether on an exchange or an external platform—to your card issuer’s wallet (Manual Top-Up).
Manual Card Top-Up
Here are instructions on how to top up your card by transferring virtual assets directly from your wallet—whether on an exchange or an external platform—to your card issuer’s wallet (Manual Top-Up).
Move to Top-up
Go to the Top-up screen
Select “Top-up” from the menu, or click the [Top-up] button on your card on the Dashboard or Cards screen to go to the card top-up screen.
Move to Top-up
Go to the Top-up screen
Select “Top-up” from the menu, or click the [Top-up] button on your card on the Dashboard or Cards screen to go to the card top-up screen.
Move to Top-up
Go to the Top-up screen
Select “Top-up” from the menu, or click the [Top-up] button on your card on the Dashboard or Cards screen to go to the card top-up screen.
Manual Top-up Step 1.
Select the token and network you want to top up
Click [Network] and select the token and network you want to deposit from the list. We recommend comparing the network fees (gas fees) for each network first and then selecting the most favorable one.
Manual Top-up Step 1.
Select the token and network you want to top up
Click [Network] and select the token and network you want to deposit from the list. We recommend comparing the network fees (gas fees) for each network first and then selecting the most favorable one.
The network list is provided in the format “Token Name (Network Name).”
Token: The type of token you will use for payment; you can fund your account with USDT or USDC.
Network: The network used when transferring tokens; we support ETH, BSC, ARBITRUM, and TRON.
If you plan to transfer funds directly from an external wallet, please be sure to verify the selected token and network.
Tokens and networks are subject to change depending on the card issuer's circumstances.
Depending on the status of each network, transfer processing may be delayed or fail.
Manual Top-up Step 1.
Select the token and network you want to top up
Click [Network] and select the token and network you want to deposit from the list. We recommend comparing the network fees (gas fees) for each network first and then selecting the most favorable one.
The network list is provided in the format “Token Name (Network Name).”
Token: The type of token you will use for payment; you can fund your account with USDT or USDC.
Network: The network used when transferring tokens; we support ETH, BSC, ARBITRUM, and TRON.
If you plan to transfer funds directly from an external wallet, please be sure to verify the selected token and network.
Tokens and networks are subject to change depending on the card issuer's circumstances.
Depending on the status of each network, transfer processing may be delayed or fail.
Manual Top-up Step 2.
Select the card
Manual Top-up Step 2.
Select the card
Please click the [Select Card] button in the “Card” section.
- A list of your cards that are currently available for reloading will be displayed.
- Please verify the card type (Physical or Virtual) and the last 4 digits of the card number for the card you wish to reload.Please select the card you want to top up.
After selecting the card, please verify that the card type (Physical or Virtual), the last 4 digits of the card number, and the current card balance are correct.
Cards that cannot be reloaded will not appear in the list. The following are cases where a card cannot be reloaded:
If you have registered a physical card but have not completed activation : Please complete the card activation.
If the card is in a “Frozen” status : Please unfreeze the card.
If the card has expired : Since this card cannot be used, please request a replacement if needed.
Manual Top-up Step 2.
Select the card
Please click the [Select Card] button in the “Card” section.
- A list of your cards that are currently available for reloading will be displayed.
- Please verify the card type (Physical or Virtual) and the last 4 digits of the card number for the card you wish to reload.Please select the card you want to top up.
After selecting the card, please verify that the card type (Physical or Virtual), the last 4 digits of the card number, and the current card balance are correct.
Cards that cannot be reloaded will not appear in the list. The following are cases where a card cannot be reloaded:
If you have registered a physical card but have not completed activation : Please complete the card activation.
If the card is in a “Frozen” status : Please unfreeze the card.
If the card has expired : Since this card cannot be used, please request a replacement if needed.
Manual Top-up Step 3.
Select the “Manual” transfer method
Manual Top-up Step 3.
Select the “Manual” transfer method
In the [From Wallet] section, click the [Manual] button in the upper-right corner.
Manual top-up involves transferring assets directly from an exchange or an external wallet, so you must enter the wallet address from which you will be making the deposit.
In this case, the amount transferred, minus the card issuer’s top-up fee, will be credited to the card you specified.
Please be careful!
Please be sure to complete the top-up request first before transferring funds.
If you transfer funds directly without submitting a top-up request, the sender’s information cannot be verified, and the card will not be topped up.Please be sure to send the funds from the [Sender’s Wallet Address] you entered during the top-up request.
If you send funds from an address other than the one you entered, the sender’s information cannot be verified, and the card will not be topped up.A top-up fee set by the card issuer applies when topping up your card.
The amount credited to your card will be the amount remaining after the top-up fee is deducted from the amount you transfer; therefore, there will be a difference between the amount you transfer and the final amount credited to your card. Please check the “Fee Rate” information when submitting your top-up request.
Manual Top-up Step 3.
Select the “Manual” transfer method
In the [From Wallet] section, click the [Manual] button in the upper-right corner.
Manual top-up involves transferring assets directly from an exchange or an external wallet, so you must enter the wallet address from which you will be making the deposit.
In this case, the amount transferred, minus the card issuer’s top-up fee, will be credited to the card you specified.
Please be careful!
Please be sure to complete the top-up request first before transferring funds.
If you transfer funds directly without submitting a top-up request, the sender’s information cannot be verified, and the card will not be topped up.Please be sure to send the funds from the [Sender’s Wallet Address] you entered during the top-up request.
If you send funds from an address other than the one you entered, the sender’s information cannot be verified, and the card will not be topped up.A top-up fee set by the card issuer applies when topping up your card.
The amount credited to your card will be the amount remaining after the top-up fee is deducted from the amount you transfer; therefore, there will be a difference between the amount you transfer and the final amount credited to your card. Please check the “Fee Rate” information when submitting your top-up request.
Manual Top-up Step 4.
Enter the wallet address to which you would like to send the funds
Manual Top-up Step 4.
Enter the wallet address to which you would like to send the funds
[From Wallet] Please enter the wallet address to which you want to send your digital assets in the input field.
Please copy the wallet address from MetaMask, another wallet management platform, or an exchange, and then paste it here.
After completing the deposit request, you must send the funds from that wallet.
If you are sending from an exchange, here’s how to verify your wallet address:
Please log in to the exchange.
Find the “Assets” menu and select a button such as [Deposit] or [Receive] to go to the asset receipt screen.
On the card top-up screen, select the token and network in that order.
You can view the wallet address provided by the exchange.
Copy the wallet address and paste it into the card top-up screen.
Manual Top-up Step 4.
Enter the wallet address to which you would like to send the funds
[From Wallet] Please enter the wallet address to which you want to send your digital assets in the input field.
Please copy the wallet address from MetaMask, another wallet management platform, or an exchange, and then paste it here.
After completing the deposit request, you must send the funds from that wallet.
If you are sending from an exchange, here’s how to verify your wallet address:
Please log in to the exchange.
Find the “Assets” menu and select a button such as [Deposit] or [Receive] to go to the asset receipt screen.
On the card top-up screen, select the token and network in that order.
You can view the wallet address provided by the exchange.
Copy the wallet address and paste it into the card top-up screen.
Manual Top-up Step 5.
Complete your recharge request
Please check the top-up fee rate charged by the card issuer when recharging your card. The amount credited to your card will be the amount remaining after the fee is deducted from the amount you transfer.
Manual Top-up Step 5.
Complete your recharge request
Please check the top-up fee rate charged by the card issuer when recharging your card. The amount credited to your card will be the amount remaining after the fee is deducted from the amount you transfer.
Please review your top-up information one last time.
Have you selected the correct network and tokens to send?
Have you selected the correct card for the top-up?
Have you entered the correct external wallet address for the deposit?
Have you checked the card top-up fee rate?
After verifying all the information, click the [Next] button to complete your Manual Card Top-Up request.
On the next screen, we’ll provide you with deposit details, such as the receiving address.
Manual Top-up Step 5.
Complete your recharge request
Please check the top-up fee rate charged by the card issuer when recharging your card. The amount credited to your card will be the amount remaining after the fee is deducted from the amount you transfer.
Please review your top-up information one last time.
Have you selected the correct network and tokens to send?
Have you selected the correct card for the top-up?
Have you entered the correct external wallet address for the deposit?
Have you checked the card top-up fee rate?
After verifying all the information, click the [Next] button to complete your Manual Card Top-Up request.
On the next screen, we’ll provide you with deposit details, such as the receiving address.
Manual Top-up Step 6.
Verify your payment information
Once the manual top-up request is complete, you will be redirected to a screen where you can view your card issuer's card wallet address.
Manual Top-up Step 6.
Verify your payment information
Once the manual top-up request is complete, you will be redirected to a screen where you can view your card issuer's card wallet address.
Please be sure to check the information regarding the minimum top-up amount.
- If the amount deposited is less than the minimum top-up amount, the card top-up may fail.Please verify the receiving wallet address.
- Please check the wallet address displayed in [Deposit Address].
- You can copy the wallet address by clicking the [Copy] button to the right of the address.
- Paste it into the [Receiving Address] field in your wallet or exchange withdrawal screen to initiate the transfer.Please verify the withdrawal details.
- Network: The token and network you are sending.
- To Card: The card you are topping up.
- From Wallet: Your wallet address from which the card top-up funds will be withdrawn.
- Fee Rate: The card top-up fee.
Manual Top-up Step 6.
Verify your payment information
Once the manual top-up request is complete, you will be redirected to a screen where you can view your card issuer's card wallet address.
Please be sure to check the information regarding the minimum top-up amount.
- If the amount deposited is less than the minimum top-up amount, the card top-up may fail.Please verify the receiving wallet address.
- Please check the wallet address displayed in [Deposit Address].
- You can copy the wallet address by clicking the [Copy] button to the right of the address.
- Paste it into the [Receiving Address] field in your wallet or exchange withdrawal screen to initiate the transfer.Please verify the withdrawal details.
- Network: The token and network you are sending.
- To Card: The card you are topping up.
- From Wallet: Your wallet address from which the card top-up funds will be withdrawn.
- Fee Rate: The card top-up fee.
Manual Top-up Step 7.
Transfer your assets
Please transfer your assets from the wallet address you entered when you requested a card top-up.
Manual Top-up Step 7.
Transfer your assets
Please transfer your assets from the wallet address you entered when you requested a card top-up.
Please check this before making a transfer!
Does this match the [receiving wallet address] provided when you requested a deposit?
Are you sending the selected token?
Did you select the same network as the one you chose?
Are you withdrawing an amount greater than the minimum deposit amount specified when you requested the deposit?
When withdrawing from the exchange, the withdrawal is processed after deducting fees from the withdrawal amount you enter.
After entering the withdrawal amount, please double-check the network fees and the actual withdrawal amount.
Manual Top-up Step 7.
Transfer your assets
Please transfer your assets from the wallet address you entered when you requested a card top-up.
Please check this before making a transfer!
Does this match the [receiving wallet address] provided when you requested a deposit?
Are you sending the selected token?
Did you select the same network as the one you chose?
Are you withdrawing an amount greater than the minimum deposit amount specified when you requested the deposit?
When withdrawing from the exchange, the withdrawal is processed after deducting fees from the withdrawal amount you enter.
After entering the withdrawal amount, please double-check the network fees and the actual withdrawal amount.
Manual Top-up Step 8.
Check the results of your card top-up
Please check the top-up results in the “Recent Activities” list at the bottom of the Top-up screen. Until the top-up amount is deposited or the top-up is processed after the deposit, the status will be displayed as “Pending”; once the top-up is complete, the status will change to “Completed.” The time required to process transfers varies by network, and it may take a short while for the card top-up to be processed after the funds are transferred. If the waiting time after the transfer becomes excessively long, please contact an administrator via the “Help” section on the card’s website using the 1:1 inquiry feature.
Manual Top-up Step 8.
Check the results of your card top-up
Please check the top-up results in the “Recent Activities” list at the bottom of the Top-up screen. Until the top-up amount is deposited or the top-up is processed after the deposit, the status will be displayed as “Pending”; once the top-up is complete, the status will change to “Completed.” The time required to process transfers varies by network, and it may take a short while for the card top-up to be processed after the funds are transferred. If the waiting time after the transfer becomes excessively long, please contact an administrator via the “Help” section on the card’s website using the 1:1 inquiry feature.
Manual Top-up Step 8.
Check the results of your card top-up
Please check the top-up results in the “Recent Activities” list at the bottom of the Top-up screen. Until the top-up amount is deposited or the top-up is processed after the deposit, the status will be displayed as “Pending”; once the top-up is complete, the status will change to “Completed.” The time required to process transfers varies by network, and it may take a short while for the card top-up to be processed after the funds are transferred. If the waiting time after the transfer becomes excessively long, please contact an administrator via the “Help” section on the card’s website using the 1:1 inquiry feature.
Manual Top-up Step 9.
If you have any outstanding top-up requests, you cannot submit a new top-up request
Manual Top-up Step 9.
If you have any outstanding top-up requests, you cannot submit a new top-up request
To ensure smooth card top-ups and prevent customer errors, we process manual top-up requests and top-ups one at a time.
If you have submitted a manual card top-up request but have not yet paid the top-up amount, you will be restricted from making additional top-ups.
If you access the Top-up screen while a top-up amount remains unpaid, you will be notified that there is a pending top-up.
You can make another top-up only after you have completed the payment and the card has been topped up. If you wish to cancel an existing manual top-up request, please click the [Cancel Pending Order] button to cancel that transaction.
Manual Top-up Step 9.
If you have any outstanding top-up requests, you cannot submit a new top-up request
To ensure smooth card top-ups and prevent customer errors, we process manual top-up requests and top-ups one at a time.
If you have submitted a manual card top-up request but have not yet paid the top-up amount, you will be restricted from making additional top-ups.
If you access the Top-up screen while a top-up amount remains unpaid, you will be notified that there is a pending top-up.
You can make another top-up only after you have completed the payment and the card has been topped up. If you wish to cancel an existing manual top-up request, please click the [Cancel Pending Order] button to cancel that transaction.
Card Transaction History
You can view your transaction history, such as card payments and ATM withdrawals.
Card Transaction History
You can view your transaction history, such as card payments and ATM withdrawals.
Card Transaction History
You can view your transaction history, such as card payments and ATM withdrawals.
Move to Card transaction
Select “Card Transaction” from the menu
Please select “Card Transaction” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Card Transaction” from the menu that appears. You will be taken to the card recharge screen. Alternatively, on the ‘Cards’ screen, you can click the [More] button at the bottom of the recent “Card Transactions” list to go to the card transaction history screen.
Move to Card transaction
Select “Card Transaction” from the menu
Please select “Card Transaction” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Card Transaction” from the menu that appears. You will be taken to the card recharge screen. Alternatively, on the ‘Cards’ screen, you can click the [More] button at the bottom of the recent “Card Transactions” list to go to the card transaction history screen.
Move to Card transaction
Select “Card Transaction” from the menu
Please select “Card Transaction” from the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select “Card Transaction” from the menu that appears. You will be taken to the card recharge screen. Alternatively, on the ‘Cards’ screen, you can click the [More] button at the bottom of the recent “Card Transactions” list to go to the card transaction history screen.
This Month's Summary
Check your usage history for this month
This Month's Summary
Check your usage history for this month
Here is your credit card statement from the 1st of this month through today.
Total Spent : The total amount of online and offline payments and ATM withdrawals
Total Refunded : The total amount of refunds resulting from card cancellations, etc.
Transaction : The total number of successful transactions
This Month's Summary
Check your usage history for this month
Here is your credit card statement from the 1st of this month through today.
Total Spent : The total amount of online and offline payments and ATM withdrawals
Total Refunded : The total amount of refunds resulting from card cancellations, etc.
Transaction : The total number of successful transactions
Transaction history
Search to find what you're looking for quickly
You can search for the transaction you're looking for at the top of the transaction history list. You can search by entering your card number, reference number, merchant name, or transaction hash in the search field. You can also click the [All Status] dropdown to view transactions by status.
Transaction history
Search to find what you're looking for quickly
You can search for the transaction you're looking for at the top of the transaction history list. You can search by entering your card number, reference number, merchant name, or transaction hash in the search field. You can also click the [All Status] dropdown to view transactions by status.
The status of the transaction is as follows.
Success : Transaction completed successfully (payment or ATM withdrawal)
Pending : Transaction in progress or delayed
Declined : Transaction failed (payment or ATM withdrawal declined)
Transaction history
Search to find what you're looking for quickly
You can search for the transaction you're looking for at the top of the transaction history list. You can search by entering your card number, reference number, merchant name, or transaction hash in the search field. You can also click the [All Status] dropdown to view transactions by status.
The status of the transaction is as follows.
Success : Transaction completed successfully (payment or ATM withdrawal)
Pending : Transaction in progress or delayed
Declined : Transaction failed (payment or ATM withdrawal declined)
Transaction history
Swipe through the list
It's best to view your card transaction history on a computer. On mobile devices, you can swipe left or right on the transaction list to view more information.
Transaction history
Swipe through the list
It's best to view your card transaction history on a computer. On mobile devices, you can swipe left or right on the transaction list to view more information.
Transaction history
Swipe through the list
It's best to view your card transaction history on a computer. On mobile devices, you can swipe left or right on the transaction list to view more information.
Transaction history
Check the details
Click the [Details] button on the far right of the transaction list to go to the details screen and view more information. On the details screen, you can view payment information, merchant information, and transaction details.
Transaction history
Check the details
Click the [Details] button on the far right of the transaction list to go to the details screen and view more information. On the details screen, you can view payment information, merchant information, and transaction details.
Transaction history
Check the details
Click the [Details] button on the far right of the transaction list to go to the details screen and view more information. On the details screen, you can view payment information, merchant information, and transaction details.
Manage Profile
You can update your profile and view your account information.
Manage Profile
You can update your profile and view your account information.
Manage Profile
You can update your profile and view your account information.
Move to Profile
Select your username from the menu
Please select the “Nickname & Email” section in the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select the “Nickname” section from the menu that appears. You will be taken to the profile management screen.
Move to Profile
Select your username from the menu
Please select the “Nickname & Email” section in the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select the “Nickname” section from the menu that appears. You will be taken to the profile management screen.
Move to Profile
Select your username from the menu
Please select the “Nickname & Email” section in the menu on the left side of the screen. On mobile devices, tap the hamburger menu in the upper-left corner and select the “Nickname” section from the menu that appears. You will be taken to the profile management screen.
Manage your profile
Manage your profile information
On the Profile Information Management screen, you can register and manage your name, nickname, contact information, and address (card shipping address). Since the information stored here is used for purposes such as shipping physical cards, please make sure to keep your personal information—such as your contact details and address—up to date at all times. After entering any changes, click the [Save Changes] button to save them.
Manage your profile
Manage your profile information
On the Profile Information Management screen, you can register and manage your name, nickname, contact information, and address (card shipping address). Since the information stored here is used for purposes such as shipping physical cards, please make sure to keep your personal information—such as your contact details and address—up to date at all times. After entering any changes, click the [Save Changes] button to save them.
Manage your profile
Manage your profile information
On the Profile Information Management screen, you can register and manage your name, nickname, contact information, and address (card shipping address). Since the information stored here is used for purposes such as shipping physical cards, please make sure to keep your personal information—such as your contact details and address—up to date at all times. After entering any changes, click the [Save Changes] button to save them.
Manage your profile
Check your KYC status
You can check your KYC completion status. Customers who have completed KYC can view the name, contact information, and address they submitted during the MOA Card KYC process.
Manage your profile
Check your KYC status
You can check your KYC completion status. Customers who have completed KYC can view the name, contact information, and address they submitted during the MOA Card KYC process.
Manage your profile
Check your KYC status
You can check your KYC completion status. Customers who have completed KYC can view the name, contact information, and address they submitted during the MOA Card KYC process.
Manage your profile
Check your wallet and account information
You can view information such as the wallet address and authentication methods linked to your account, as well as the date and time you registered for MOA Card.
Manage your profile
Check your wallet and account information
You can view information such as the wallet address and authentication methods linked to your account, as well as the date and time you registered for MOA Card.
Manage your profile
Check your wallet and account information
You can view information such as the wallet address and authentication methods linked to your account, as well as the date and time you registered for MOA Card.
